Frequently Asked Questions
Everything you need to know about our sustainable beauty essentials.
Are your products truly plastic-free?
Yes! We are committed to a plastic-free future. All our products, from shampoo bars to body oils, come in compostable or recyclable packaging with zero plastic waste.
How long do the shampoo and conditioner bars last?
Depending on hair length and wash frequency, one bar typically replaces 2-3 standard plastic bottles and lasts for approximately 50-75 washes.
What is your shipping policy?
We offer carbon-neutral shipping on all orders. Orders are typically processed within 1-2 business days, and standard shipping within the US takes 3-7 business days.
Are your ingredients vegan and cruelty-free?
Absolutely. We never test on animals, and all our formulations are 100% vegan, sulfate-free, paraben-free, and silicone-free.
What is your return policy?
We want you to love your routine. If a product isn't working for you, we offer a 30-day satisfaction guarantee. Please contact our support team to initiate a return or exchange.
Do you ship internationally?
Currently, we ship to the United States and Canada. We are working hard to expand our sustainable mission to more countries in the near future.